Staff Product Design (Wow UX)

The role

The Staff Product Designer leads design projects from ideation to final development using Design Thinking. This person will manage product vision, improve design processes, and mentor junior and senior designers.

What you will do

• Lead overall design projects by communicating with business, engineering, and product teams
• Participate in product vision and roadmap establishment and contribute to strategic decision making
• Strengthen efficient processes through collaboration with other design leads within Product UX
• Identify and analyze problems in as-is products and services to suggest prioritized improvements
• Contribute to efficient design team resource operation and design team recruitment
• Take responsibility for design quality and suggest improvement directions
• Provide career coaching and mentoring for junior and senior designers

Required qualifications

• Bachelor's degree in Graphic Design, Interaction Design, Industrial Design, HCI, Computer Science, Psychology or equivalent experience
• Excellent portfolio demonstrating typography, interaction design, visual design, and user research
• Proficiency in design tools such as Figma, Sketch, Zeplin, and Adobe
• 8 or more years of product design experience
• Experience leading other designers through team-based projects
• Experience establishing overall project strategies and creating evidence for results
• Excellent communication and storytelling skills

Nice to have

• Experience collaborating with various teams in a fast-growing environment
• Experience producing projects from start to finish using insights derived from UX research
• Ability to reflect data analysis in design
• Experience leading and managing complex projects with various stakeholders
• Knowledge of the e-commerce industry regarding customers, sellers, and business
• Serious attitude toward work and leadership
• Mentoring skills for junior and senior designers
• Fluency in Korean and English communication

About the company

Coupang exists to realize customer wow. It is one of the fastest-growing e-commerce companies and a global large-scale listed company based on startup culture.