Senior Product Manager (Category CX)

The role

The Senior Product Manager plans services including Rocket Luxury, Rocket Fresh, CE, and Rocket Jikgu. They manage the entire product lifecycle from idea conception to launch through data analysis and stakeholder alignment.

What you will do

• Plan services such as Rocket Luxury, Rocket Fresh, CE, and Rocket Jikgu
• Perform deep customer understanding through quantitative and qualitative analysis
• Maintain product vision, strategy, and roadmap for search and recommendation experiences
• Manage the entire product lifecycle including requirement writing, use case definition, and success metric setting
• Lead consensus among stakeholders including executives, category leaders, business operations, and infrastructure teams

Required qualifications

• Ability to perform analytical thinking in a data-driven, dynamic, and uncertain business environment
• Proven ability to collaborate with multiple domain teams and manage multiple projects
• Passion to act quickly and complete tasks
• Proven ability to make valid business decisions and communicate effectively with influence
• Excellent verbal and written communication skills
• Bachelor's degree in Computer Science, Engineering, or equivalent experience

Nice to have

• Startup experience
• Game development planning experience
• Consumer-facing mobile product launch experience
• Experience collaborating with diverse teams in various overseas regions

Before you apply

• Recruitment may close early once filled
• Employment may be restricted if legal qualifications for recruitment and work performance are not met
• Hiring process includes document screening, job suitability interview, and core competency interview

About the company

Coupang is a fast-growing e-commerce company that aims to realize its mission by making shopping, meals, and daily life convenient. It is a global large-scale listed company based on startup culture.