[Coupang] Sr. Manager, Program Management (Rocket Growth Sales)

The role

The Sr. Manager will structure and develop programs to align with strategic business objectives. This role involves managing program execution, coordinating cross-functional teams, and analyzing data to drive continuous improvement.

What you will do

• Structure and develop programs, including content creation, to ensure alignment with strategic business objectives.
• Manage execution and coordinate cross-functional teams to ensure smooth and effective program delivery.
• Analyze seller profiles, onboarding status, and key performance metrics to inform program design and drive continuous improvement.
• Build scalable, high-impact programs using strategic planning, operational excellence, and data-driven insights.
• Strengthen cross-functional alignment and accelerate business outcomes.

Required qualifications

• 10+ years of overall professional experience
• 5+ years of project or program management experience
• Proven track record of successfully leading complex projects and programs
• Strong ability to deeply analyze problems, develop solutions, and drive execution aligned with organizational objectives
• Experience leading and influencing multiple teams throughout the full project lifecycle
• Demonstrated ability to conduct root cause analysis, generate actionable insights, and effectively communicate findings to senior stakeholders
• Excellent communication and stakeholder management skills
• Strong prioritization and time management skills

Nice to have

• Experience in supply chain or fulfillment-related functions within an e-commerce environment
• Relevant certifications such as PMP, PgMP, Agile, Six Sigma, or Lean
• Experience leading, coaching, and motivating teams
• Proficiency with data analysis tools such as Excel, SQL, and Tableau
• Business-level English communication skills

Before you apply

• Application Review - Job Fit Interview - Focus Interview – Offer
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met

About the company

Coupang is a commerce company with a startup culture and the resources of a large global public company. They aim to disrupt the commerce industry by making shopping, eating, and living easier.