Director, Supply Chain Management (Global SCM)

The role

The Director, Global SCM will lead strategic supply chain initiatives for the Rocket Jikgu cross-border eCommerce business. This role involves shaping the architecture, cost structure, and trade strategy for an international supply chain network across multiple global markets.

What you will do

• Architect and own the long-term global network strategy, capacity modeling, and topology.
• Drive cross-border infrastructure expansion roadmaps.
• Improve the Promised Delivery Date and consistency of delivery.
• Establish network governance models and throughput forecasting.
• Manage executive-level global vendor relationships with carriers, freight forwarders, and partners.
• Lead strategic procurement, contract negotiations, and rate structures.
• Initiate programs to increase speed and lower cost.
• Lead large-scale, cross-functional supply chain transformations.
• Own the global logistics P&L cost architecture and VCPU reduction.
• Set strategic vision and regulatory governance for cross-border trade into Korea and Taiwan.

Required qualifications

• Bilingual fluency in Korean and English.
• 15+ years of progressive experience in Supply Chain Management, Global Logistics, or International Network Planning.
• Proven executive/director-level leadership.
• Expertise in global supply chain network design, capacity modeling, and international freight/fulfillment topology.
• Experience in supply chain financial management, VCPU reduction initiatives, and vendor billing audit controls.
• Track record of managing high-volume 3PL/carrier networks, contract negotiations, and multi-million-dollar logistics P&Ls.
• Executive communication and stakeholder management capabilities.

Nice to have

• Experience in fast-paced cross-border eCommerce, retail marketplace, consulting, or tech-driven global logistics organizations.
• Strong understanding of Korea's logistics and supply chain ecosystem.
• Experience managing 3PLs, freight forwarders, carriers, customs operations, and fulfillment networks.
• Proven success leading supply chain transformation and network optimization initiatives.
• Experience building executive-level partnerships with strategic logistics vendors.
• Strong project governance and operational excellence background.
• Experience in a high-growth and fast-paced environment.
• Expert knowledge of cross-border trade compliance, customs regulations, and import/export operations specifically covering Korea and Taiwan.

About the company

Coupang is a global commerce company with a startup culture and the resources of a large global public company. The company aims to disrupt the commerce industry by making shopping, eating, and living easier.