Logistics Training Specialist (CLS) /物流營運訓練專員 (CLS)

The role

This person will design and deliver training programs for Linehaul, Driver, and Sortation workstreams. They will work on the warehouse floor and in the yard to provide real-time coaching and improve operational efficiency.

What you will do

• Build, update and maintain training content for Linehaul, Driver and Sortation.
• Develop blended learning formats including job aids, video modules, checklists and ILT decks.
• Ensure training materials align with company standards.
• Conduct onboarding and skill-building workshops for associates, dispatchers and drivers.
• Observe workflows and deliver on-the-spot coaching in the warehouse and yard.
• Facilitate train-the-trainer programs.
• Partner with supervisors and managers to identify operational friction points.
• Deploy micro-learning solutions to address performance gaps.

Required qualifications

• 2 to 5 years of experience in instructional design, technical training, or operational training.
• Experience must be within transportation, warehousing, or logistics.
• Understanding of sortation processes including scanning, cross-docking and conveyor systems.
• Understanding of commercial driver compliance and linehaul yard operations.
• Proficiency with instructional design tools.
• Proficiency with standard LMS administration.
• Ability to build credibility with front-line workers, drivers and site leadership.

About the company

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Their services in Taiwan include Rocket Delivery and Rocket Overseas.