[Coupang] Senior Manager, HRM

The role

The Time & Absence Manager provides strategic leadership and governance for the company's Time & Absence (T&A) functions. This person manages leave and attendance processes, leads digital transformation, and uses workforce data to support business decisions.

What you will do

• Lead and manage the Time & Absence team
• Establish team goals, operating KPIs, and SLAs
• Provide coaching and development opportunities to team members
• Oversee the entire time management process including entry, approval, and audits
• Manage employee schedules, attendance, overtime, and leave balances
• Support payroll by ensuring timely submission and approval of time data
• Manage leave administration for annual, sick, maternity, and other leaves
• Ensure compliance with labor laws, working hour regulations, and company policies
• Define and monitor key operational metrics such as overtime and leave usage
• Lead the Time & Absence technology roadmap including Workday and automation initiatives

Required qualifications

• Bachelor's degree or higher
• 10+ years of HR experience
• 3+ years of management experience
• Fluent communication skills in Korean and English
• Ability to collaborate with a company-wide perspective
• Ability to solve HR process problems by diving into details
• Ability to lead multiple HR projects through clear prioritization

Nice to have

• Workday (HR Information System) operation experience
• HR experience in a multinational company

About the company

Coupang exists to realize customer satisfaction and leads innovation across the e-commerce industry. It is a fast-growing e-commerce company with a startup culture and global large-scale listed company status.