[Coupang Pay] Staff Data Analyst

The role

The Data Analyst will own key payment metrics, data marts, and Tableau dashboards. They will conduct deep-dive analyses to diagnose business problems and provide actionable recommendations. The role involves partnering with Product and Business teams to influence decisions through data.

What you will do

• Own key payment metrics, data marts, and Tableau dashboards
• Conduct systematic deep-dive analyses to diagnose business problems
• Analyze payment funnels, customer behavior, payment methods, conversion, and transaction success
• Partner with Product and Business teams to define OKRs and influence decisions
• Support A/B testing and experimentation
• Identify gaps in existing metrics and design reusable datasets and analytical frameworks
• Communicate complex analytical findings to stakeholders
• Explore new analytics technologies including LLM/Generative AI

Required qualifications

• 4+ years of experience in data analytics, product analytics, business analytics, or a related quantitative role
• Advanced SQL skills
• Experience working with large-scale datasets and building data marts
• Strong experience with Tableau or similar BI/visualization tools
• Ability to independently structure ambiguous business problems and conduct rigorous analysis
• Strong business judgment with a track record of translating data into insights and actions
• Experience defining business/product metrics and supporting experimentation or A/B testing
• Strong communication and cross-functional collaboration skills
• Professional proficiency in English and/or Chinese (both written and verbal)

Nice to have

• Experience in payments, fintech, e-commerce, or other high-volume transaction businesses
• Experience with Python, Spark/Hive, Redshift, Airflow, or similar data technologies
• Strong knowledge of statistical analysis, experimental design, and causal inference
• Experience applying LLM/Generative AI or other emerging technologies to analytics
• Demonstrated experience leading complex analytical initiatives, developing scalable analytics frameworks, and influencing product or business strategy for more senior candidates

About the company

Coupang is a commerce company that aims to make shopping, eating, and living easier. It operates with a startup culture and the resources of a large global public company.