[쿠팡] Senior Manager, Logistics Security & Loss Prevention (West)

The role

The Senior Manager, Logistics Security & Loss Prevention implements security and loss prevention support and physical security operations for Coupang Logistics Services in the West Region. This role manages security and loss prevention risks to protect employees, customers, assets, and corporate reputation.

What you will do

• Serve as a primary SME for internal and external partners
• Implement risk-based and cost-effective security measures
• Partner with internal business units to roll out S&LP services and processes
• Maintain a secure and safe working environment for all employees
• Lead responses to S&LP incidents, workplace violence, and physical security issues
• Ensure adherence to internal policies, industry standards, and regulatory requirements
• Conduct routine S&LP audits and oversee physical security system maintenance
• Lead investigations into theft, fraud, and security breaches
• Facilitate small-group security awareness trainings
• Manage performance of security teams and third-party vendors

Required qualifications

• Bachelor’s degree or equivalent professional/military experience
• 5+ years of relevant security/S&LP experience
• Background in law enforcement, physical security, loss prevention, risk management, or supply chain security operations
• Hands-on exposure to loss prevention programs within a logistics, distribution center, or fulfillment environment
• Ability to gather, analyze, and synthesize data from multiple sources
• 1+ years of experience with MS Office Professional Suite (specifically Excel)
• Korean (written and spoken)
• At least 5 years of experience managing and leading teams
• Submission of both Korean and English resumes is required

Nice to have

• English (written and spoken)
• Ability to inspire action across cross-functional teams
• Strong communication skills for executive and frontline audiences
• Solutions-focused mindset
• Experience with security management systems including intrusion detection, access control (PACS), and CCTV
• Background managing operations across diverse facility types
• Formally trained in interview/interrogation techniques (e.g., Wicklander-Zulawski)
• Professional certifications such as CPP, CFI, LPQ, or LPC
• Experience managing workplace violence prevention programs
• Experience with business continuity planning (BCP)

Before you apply

• Submission of both Korean and English resumes is required
• Hiring may be restricted if legal qualifications for hiring and work performance are not met

About the company

Coupang is a leading e-commerce company with a startup culture and the resources of a large global public company. The company aims to wow customers by making shopping, eating, and living easier.