[쿠팡로지스틱스서비스] Process Innovation Specialist (Supply Chain Solutions)

The role

This person will monitor logistics KPIs and manage performance dashboards. They will analyze logistics and operational data to identify improvement points and support business scenarios through data tools.

What you will do

• Monitor logistics KPIs and manage performance dashboards.
• Analyze logistics and operational data to identify causes of KPI changes and improvement points.
• Support the construction of dedicated data analysis tools and dashboards for business scenarios.
• Identify short-term or repetitive logistics issues and communicate with related teams to assist in resolution.
• Support the creation of data reports and materials for leadership decision-making and strategy establishment.

Required qualifications

• 3 to 5 years of practical experience in supply chain, logistics, operations, or transportation.
• Bachelor's degree in supply chain, statistics, engineering, transportation, operations research, or related major.
• Experience extracting and processing data using Excel and SQL for practical application.
• Experience defining phenomena and deriving improvements based on logical reasoning using operational data.
• Ability to communicate smoothly with related departments and seniors within the team.
• Basic English communication skills.

Nice to have

• Experience using data visualization tools such as Tableau.
• Experience participating in basic statistical modeling or logistics/supply chain optimization projects.
• Experience handling large-scale data using SQL proficiently.
• Strong execution and flexible thinking in a rapidly changing business environment.

About the company

CLS (Coupang Logistics Services) is a logistics specialist subsidiary of Coupang that provides comprehensive logistics services including parcel delivery, freight transport, and warehousing.