Senior manager, Program Management (TW Category Growth)

The role

You will work with business managers, marketing, and finance on cross functional programs to drive growth and profitability. You will define category growth vision, develop scaling plans, and monitor program performance.

What you will do

• Define the vision for category growth through availability, price sharpness and delivery experience
• Develop detailed plans to scale existing initiatives and create roadmap for new initiatives
• Partner with brand managers, marketing team, and pricing team to align on goals and processes
• Monitor program performance and resolve issues
• Collaborate on improvement plans to ensure high operational standards
• Create detailed category scorecard with inputs and defect metrics
• Present reports and detailed documents to stakeholders and leadership

Required qualifications

• Bachelor's degree in Business, Economics, Engineering, Data Analytics, or related field
• 7+ years of experience in Program Management, Consulting, Business Strategy, Analytics, E-commerce, Retail, or related fields
• Strong analytical skills with experience using SQL, Excel, Tableau, Power BI, or similar tools
• Experience managing complex cross-functional projects
• Demonstrated ability to influence stakeholders across multiple organizational levels
• Strong verbal and written communication skills in English

Nice to have

• Experience in e-commerce, retail, marketplace, or related fields
• Experience driving pricing, growth, customer experience, or commercial initiatives
• Advanced SQL and data visualization capabilities
• Experience working directly with senior executives and leadership teams
• Strong problem-solving mindset with a bias for action
• Ability to thrive in a fast-paced, ambiguous environment

Before you apply

• Resume needs to be submitted by english
• Application Review - Job Fit Interview - Focus Interview – Offer
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information

About the company

Coupang is reimagining the shopping experience with the goal of wowing each customer. Their services in Taiwan include Rocket Delivery and Rocket Overseas.