Coupang
[쿠팡] 로켓그로스 Salesforce & Sales enablement PM
Seoul, South Korea. Posted 14 days ago
The role
This person will manage Salesforce processes and sales enablement for the RG Sales Enablement team. They will lead end-to-end PM tasks including requirement gathering, specification definition, UAT, and deployment to improve sales productivity.
What you will do
- Collect, analyze, and prioritize Salesforce requirements from sales organizations
- Structure business requirements into technical specifications for development teams
- Plan UAT, lead testing, and manage deployment schedules for new features
- Lead the design and improvement of the Lead to Active funnel and core processes
- Drive alignment and decision-making among multiple stakeholders
- Analyze Salesforce data to discover trends and actionable strategies
- Design monitoring systems for AM activity and productivity metrics
- Establish and manage Salesforce data standards for Sales KPI and Incentive measurement
- Support the planning and operation of onboarding and training programs
Required qualifications
- Bachelor's degree or higher
- 6+ years of experience in Sales Ops/RevOps, CRM, or business planning
- Experience improving sales processes using Salesforce
- Experience in requirement definition, UAT, or business application as a PM, BA, or core user
- Experience translating business requirements into actionable forms for development and system teams
- Ability to manage schedules, priorities, and risks with multiple stakeholders
Nice to have
- Experience as a PM, BA, or Product Owner in Salesforce implementation or enhancement projects
- Experience directly operating sales funnels such as Lead, Opportunity, and Account using Salesforce
- Experience working in fast-paced and highly uncertain environments
- SQL-based data extraction and analysis skills
- Business-level English communication skills
About the company
Coupang is a rapidly growing retail company and a global large-scale listed company based on startup culture. The company aims to realize its mission of providing customer satisfaction through innovation in commerce, shopping, and dining.