Senior Business Analyst

Tokyo, Japan. Posted 5 months ago

The role

You will build analytical frameworks to support merchant acquisition and operational health. You will design dashboards and reporting structures to track performance for senior leadership.

What you will do

Monitor store-level operational metrics to ensure high-quality customer experience.
Design data structures for Quarterly, Weekly, and Monthly Business Reviews.
Identify underperforming stores and propose data-backed interventions.
Design and maintain automated dashboards for senior leadership.
Build scalable solutions in G-Suite and Microsoft Office.
Query large-scale databases using SQL to answer business questions.
Work as a thought partner to Account Management leadership.
Provide analytical rigor to the territory planning process.

Required qualifications

Significant experience in strategy, business intelligence, or data-driven analyst roles.
Comfortable working independently with large, complex datasets.
Strong proficiency in SQL.
Advanced skills in Spreadsheets (Excel/Sheets) and Slides (PPT/Slides).
Experience designing KPIs and measurement frameworks for complex, multi-variable business problems.
Business level English.

Nice to have

Experience building automated dashboards in tools like Tableau, Looker, or similar BI platforms.
Background in marketplaces, e-commerce, or food delivery.
Proven experience turning raw data into compelling executive-level narratives.
Comfort operating in a fast-paced, ambiguous environment where priorities evolve quickly.
Business level Japanese

About the company

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc., a US-based technology company. It operates the Rocket Now food delivery service in Japan.