Sr. Staff Back-End Engineer

The role

This person will lead the architecture and technology strategy for the Labor & Workforce Systems platform. They will design scalable systems for workforce forecasting, labor planning, incentive management, and staffing optimization.

What you will do

• Architect demand forecasting systems to predict workforce needs.
• Design labor planning solutions to translate demand into staffing requirements.
• Enable capacity planning, headcount modeling, and scenario-based workforce optimization.
• Build platforms to manage complex incentive programs.
• Design scalable compensation and incentive calculation engines.
• Enable real-time visibility into incentive performance and workforce effectiveness.
• Design workforce deployment solutions to optimize labor allocation.
• Build intelligent staffing systems to balance labor supply with operational demand.
• Drive automation to improve workforce utilization and reduce labor costs.
• Architect systems supporting the complete employee lifecycle.

Required qualifications

• 15+ years of software engineering and architecture experience.

Nice to have

• Deep expertise in workforce management, labor planning, scheduling, forecasting, staffing, or workforce optimization systems.
• Experience building large-scale enterprise platforms with high operational impact.
• Strong background in distributed systems, cloud architectures, event-driven systems, and data-intensive applications.
• Proven ability to influence executive stakeholders and drive cross-functional technical strategy.

Before you apply

• Complete the attached Internal Transfer Request Form and submit.
• Apply with your Coupang e-mail address.

About the company

Coupang is an e-commerce company that aims to make shopping, eating, and living easier. It is a fast-growing company with a startup culture and the resources of a large global public company.