B2B 顧客管理オペレーション

The role

This person will provide operational and administrative support to the B2B sales team. They will manage the full lifecycle of requests including new store registration, menu setup, data entry, and store closure procedures.

What you will do

• Operate and manage B2B brands after acquisition
• Coordinate with B2B sales and account management teams
• Respond to inquiries from the brand side
• Act as a connector between the B2B team and related stakeholders
• Manage and cleanse necessary data using Microsoft Office

Required qualifications

• Basic operation skills for Office / Google Workspace
• Ability to perform tasks with high accuracy and attention to detail
• Ability to follow discipline and proceed with tasks according to SOP (Standard Operating Procedures)
• Business level or higher Japanese language proficiency

Nice to have

• Knowledge of SQL or practical experience using SQL
• English or Korean language proficiency

Before you apply

• The recruitment may end before the posting end date if the position is filled
• Coupang reserves the right to rescind an offer if false information is submitted during the application process

About the company

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc., a Fortune 150 technology company listed on the NYSE. The company operates the "Rocket Now" food delivery service in Japan.