Senior Technical Program Manager

The role

You will work with multiple business teams to define, design, and analyze data to build business requirements. You will work with Global Technology Services teams to perform functional and technical analysis and drive engineering to implementation.

What you will do

• Understand Common and shared platforms, infrastructure, and services with underlying data
• Develop new service and infrastructure scenarios to increase productivity and efficiency
• Own, manage and deliver multiple large scale, complex programs across organizations
• Create, evolve, and communicate specifications for feature areas
• Analyze data and business needs to create scenarios and business requirements
• Identify, propose and implement ongoing data strategy and drive data quality improvements
• Establish, enable and improve systems to manage product feedback from customers
• Review and contribute to ecosystem design

Required qualifications

• At least 13 to 15 years of related work experience
• Expert-level knowledge of project and change management, methodologies, techniques, processes
• Budget, cost and profitability management skills
• Solid Data Center, Compute and Network Infrastructure and IT service delivery experience
• Ability to plan and execute technology projects and system implementations effectively
• Management skills with experience in managing multiple projects simultaneously
• Ability to build relationships at executive levels with technology, solutions, customers and vendor groups
• Ability to prioritize competing responsibilities in a matrixed environment
• Proven problem solving and negotiation skills in multi-party situations
• Exceptional communication skills, executive presentation skills, relationship building skills and the ability to influence at all levels
• Excellent cross-group collaboration and communication skills
• Strong problem-solving skills, analytical capabilities and attention to detail

Nice to have

• Experience in data center or network infrastructure program/ project management or related technical field
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• PMP or PgMP highly desired
• Knowledge of resource management tools
• Ability to influence without authority

Before you apply

• Complete the attached Internal Transfer Request Form and submit
• Apply with your Coupang e-mail address

About the company

Coupang is an e-commerce company that aims to make shopping, eating, and living easier. It is a fast-growing company with a startup culture and the resources of a large global public company.