Senior Manager, Pricing Operation

The role

This role leads a team of operators and junior PMs to build, launch, and scale new initiatives for the Coupang Pricing system. The person will work with cross-functional teams to create scalable solutions and improve operational performance.

What you will do

• Create scalable and automated solutions for end-to-end management of new programs.
• Develop SOP for manual management where automation is not possible.
• Manage FTE and dispatch workers.
• Dive deep into the roots of issues and propose data-supported solutions.
• Drive improvement in operational performance and lead projects to expand business.
• Communicate goals, roles, responsibilities, success metrics and outcomes to stakeholders.
• Influence and manage project teams, sub-teams and subject matter experts.
• Ensure multiple projects within program roadmap meet specified timelines.

Required qualifications

• Minimum 7 years of experience in program/project/process management or business operations
• SQL building experience is a must
• English speaking and writing skill are a must
• At least 2 year of people management experience

Nice to have

• experience in the e-commerce industry

About the company

Coupang is looking for a Senior Manager for the Taiwan Pricing Operation team.