Sr. Manager, Pricing Product Ops

The role

This role leads pre-launch and post-launch testing and validation of product features and tools. You will serve as a bridge between Business, Product, and Engineering teams and manage a team of 3 members.

What you will do

• Lead pre-launch and post-launch testing and validation of product features and tools.
• Conduct competitor research and market testing to identify opportunities and risks.
• Validate product functionality and troubleshoot issues with cross-functional partners.
• Translate business requirements into clear requirements for Engineering teams.
• Partner closely with Product, Engineering, and Business stakeholders to drive successful launches.
• Manage and develop a team of 3 members (1 L5, 2 L4).

Required qualifications

• 5+ years of experience in Product Operations, E-commerce Operations, QA, Product Management, or a related field.
• Experience working directly with Engineering teams.
• Ability to translate business needs into technical requirements.
• Strong testing, validation, and problem-solving skills.
• Excellent stakeholder management and communication skills.
• Professional proficiency in English.

Nice to have

• Experience in large e-commerce, marketplace, or technology companies.
• Background in Product Operations, QA, PM, or Category/Merchandising Operations.
• Experience working with China-based e-commerce platforms is a plus.
• Prior team leadership or people management experience.
• Comfortable operating in a fast-paced, ambiguous environment.

Before you apply

• Complete the attached Internal Transfer Request Form and submit.
• Apply with your Coupang e-mail address.

About the company

Coupang is a leading and reliable force in South Korean commerce. It has a startup culture with the resources of a large global public company.