[CLS] Account Management [L4-L5] (QF Account Management)

The role

The Quickflex Account Management team manages transportation partners responsible for over 90% of Rocket Delivery. This person will manage transportation partners to achieve Promise Delivery Dates and establish operational directions and execution plans.

What you will do

• Manage and operate transportation partners to achieve PDD
• Daily, weekly, and monthly delivery control
• Monitor delivery status by route and respond to urgent gaps
• Write operational reports and share with headquarters and local sites
• Establish operational directions and execution plans for Quickflex Operation
• Account Management for contracted transportation companies
• Manage delivery services and processes
• Collect issues and propose improvement plans

Required qualifications

• Minimum 2 years of experience in logistics operation, sales management, or delivery control
• Ability to use OA tools (Excel, Google Sheet, ERP, etc.)
• Ability to work scheduled shifts including weekends and mandatory night shifts
• Flexible sales capabilities to respond to rapidly changing environments
• Ability to manage multiple priorities simultaneously

Nice to have

• Chinese (Taiwan) or English communication skills
• High communication capabilities
• Logistics related certifications
• Ability to structurally analyze problems and derive solutions

Before you apply

• This posting is exclusively for internal employees
• Must complete the attached Internal Transfer Request Form
• Must submit via Coupang email address

About the company

CLS (Coupang Logistics Services) is Coupang's logistics specialist subsidiary providing comprehensive logistics services including parcel business, freight transport, freight brokerage, logistics warehouse, and freight classification.