Partnership Manager, Banking & Payments

The role

The Banking Partnership Manager will own and grow relationships with partner banks, card issuers, and payment providers. You will negotiate promotions, execute marketing campaigns, and optimize payment operations to drive GMV and customer engagement in Taiwan.

What you will do

• Serve as the day-to-day owner of relationships with partner banks, card issuers, digital wallets, and other payment partners.
• Negotiate and secure monthly promotions, campaign funding, and co-marketing support.
• Identify, pitch, and execute new issuer and payment provider collaboration use cases.
• Initiate and execute banking promotional campaigns with internal stakeholders and external partners.
• Oversee the timely launch of promotions with in-app and off-platform exposure.
• Manage external media agencies for campaign-related promotional activities.
• Track and analyze promotion performance and ROI.
• Monitor payment channel performance to improve authorization rates and customer value.
• Negotiate competitive rates with acquirers and payment providers to optimize payment processing costs.
• Configure and maintain payment-related offers and support system updates.

Required qualifications

• Bachelor’s degree in Marketing, Business, Finance, or a related field.
• 3–6 years of experience in e-commerce, payments, digital marketing, or financial/banking partnerships.
• Strong project management skills.
• Ability to communicate effectively with internal teams and senior external counterparts.
• Analytical mindset with strong attention to detail.
• Native proficiency in Chinese.
• Fluency in English (spoken and written).

Nice to have

• Familiarity with the payment ecosystem (e.g., credit cards, digital wallets, card schemes, acquiring/issuing)

Benefits

• Direct ownership and visibility
• Build a high-value network across Taiwan’s banking and fintech industry

Before you apply

• Application Review - Job Fit Interview - Focus Interview – Offer
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information.

About the company

Coupang is reimagining the shopping experience with the goal of wowing each customer. Their services in Taiwan include Rocket Delivery and Rocket Oversea.