[CFN] Director, Chief Privacy Officer [L7-II]

The role

This person will serve as the Chief Privacy Officer (CPO), Credit Information Management and Protection Officer (CIAP), and Director of the Privacy organization. They will oversee the establishment and operation of privacy strategies, governance, and management systems for personal and credit information.

What you will do

• Oversee the establishment and operation of privacy strategies, roadmaps, policies, and management systems.
• Perform statutory duties as CPO and CIAP.
• Monitor personal and credit information processing practices and lifecycles.
• Lead internal control activities, risk assessments, and improvement measures.
• Operate risk management systems for trustees, sub-trustees, and third-party providers.
• Manage responses to inspections and investigations from regulatory agencies.
• Support responses to ISMS-P, ISO 27001, and PCI DSS certifications.
• Establish and implement privacy education and awareness programs for employees and management.
• Develop privacy performance indicators and key risk indicators.
• Report significant issues and legal violations directly to the CEO and Board of Directors.

Required qualifications

• 15+ years of experience in privacy protection, credit information protection, information security, or IT security governance.
• Leadership experience as a company-wide head or equivalent in fintech, credit information, or personal credit information management companies.
• Meet the legal qualifications for CPO under privacy protection laws.
• No disqualification grounds for executive positions under the Act on Corporate Governance of Financial Companies.
• High understanding and practical application experience in privacy laws, credit information laws, Electronic Financial Transactions Act, and Specialized Credit Finance Business Act.
• Experience in responding to regulatory inspections, internal controls, accident response, and reporting to management or the Board.
• Experience executing data governance and trustee management in large-scale data processing environments.
• Communication skills to explain complex legal, technical, and business risks to management and stakeholders.

Nice to have

• Experience as a CPO, CIAP, or equivalent statutory officer.
• Experience in privacy protection within specialized credit finance, credit cards, loans, deferred payment, electronic finance, or large-scale commerce environments.
• Experience operating collection, use, and protection systems for individual and corporate credit information.
• Experience with ISMS-P, ISO 27001, PIA audits/certifications or certifications such as CIPP, CIPM, CISSP, CISA, or ISMS-P auditor.
• Experience establishing or inspecting compliance systems for financial sector information security and electronic finance regulations.
• Experience managing privacy risks related to cloud, data analysis, AI, machine learning, or mobile services.
• Experience coordinating and resolving complex issues between regulators, audit, legal, compliance, and engineering organizations.

Before you apply

• This posting is exclusively for internal employees.
• Must complete the attached Internal Transfer Request Form.
• Must submit via Coupang email address.
• Employment may be restricted if legal qualifications for the role are not met.

About the company

Coupang Financial (CFN) is an affiliate of Coupang, one of Asia's largest retailers, providing financial products and services to customers.