Sales Operations Specialist

The role

You will build and run the operational infrastructure for Rocket Now's B2B growth engine. You will manage sales forecasting, pipeline hygiene, territory alignment, and quota attainment to optimize sales effectiveness.

What you will do

• Build account allocation frameworks and rep assignment models.
• Own pipeline hygiene, deal-stage definitions, and sales cadence.
• Identify operational bottlenecks to reduce time-to-close.
• Design, model, and deploy quota structures and incentive frameworks.
• Build and manage revenue forecasting models.
• Track seller performance metrics to identify coaching areas.
• Design, build, and maintain automated executive dashboards.
• Build scalable solutions for repetitive manual tasks using G-Suite and Microsoft Office.
• Query large data sets using SQL to evaluate sales metrics.
• Partner with Merchant Operations, Finance, and Legal for post-contract hand-offs.

Required qualifications

• Background in Sales Operations, Revenue Operations, Business Operations, or Strategy & Analytics supporting B2B sales organizations.
• Strong proficiency in SQL.
• Advanced proficiency in Spreadsheets (Excel/Google Sheets) for complex modeling.
• Experience building dashboards in BI tools (e.g., Looker, Tableau) or CRM reporting environments.
• Experience with sales funnel analytics, quota setting, territory mapping, and sales forecasting methodologies.
• Business-level English.

Nice to have

• Experience in fast-paced B2B marketplaces, e-commerce, or food delivery platforms.
• Experience managing CRM platforms, sales pipeline tools, or automated workflow integrations.
• Proven track record of improving sales rep productivity through process design and operational rigor.

About the company

CP One Japan provides the Rocket Now food delivery service in Japan. It is a wholly owned subsidiary of Coupang, Inc., a Fortune 150 technology company.