Director, Product Management (Supply Chain Management Automation, Taiwan)

The role

This leader will own the strategy, roadmap, and execution of systems that determine ordering and inventory across the retail supply chain. You will lead a team of Product Managers to build automated, model-driven decision systems using machine learning and AI.

What you will do

• Define and drive the long-term strategy and roadmap for Supply Chain Management Automation products.
• Lead product investments across ordering, replenishment, inventory, and procurement decision systems.
• Partner with Engineering and Data Science leaders to build scalable ML, optimization, and AI-powered products.
• Drive alignment across Retail, Buying, Instock, and Operations stakeholders.
• Establish product KPIs and ensure measurable business impact.
• Manage and develop a team of Product Managers.
• Partner with global teams, including Korea, to balance local innovation with platform standardization.
• Translate ambiguous operational problems into scalable product solutions.
• Leverage AI tools and data-driven insights to accelerate product development and decision-making.

Required qualifications

• 10+ years of Product Management experience in e-commerce, technology, supply chain, or related industries.
• Experience leading complex, data-driven products at scale.
• Proven track record partnering with Engineering and Data Science organizations.
• Experience managing Product Managers and leading cross-functional teams.
• Strong quantitative and analytical skills.
• Ability to work with large datasets and perform hands-on analysis.
• Excellent stakeholder management and communication skills.
• Professional proficiency in Mandarin Chinese and English

Nice to have

• Experience in Supply Chain Management, Inventory Management, Forecasting, Replenishment, or Procurement systems.
• Experience launching products involving machine learning, optimization, forecasting, or automation.
• Experience with AI-powered products, GenAI tools, or agentic systems.
• Experience in large-scale e-commerce or marketplace environments.
• Advanced degree in Engineering, Operations Research, Statistics, Economics, or a related quantitative field.

Before you apply

• Complete the attached Internal Transfer Request Form and submit.
• Apply with your Coupang e-mail address.
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

About the company

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Their services in Taiwan include Rocket Delivery and Rocket Oversea.