Compliance Manager & Senior Compliance Specialist

The role

You will lead the Product Compliance Cleanup Team to oversee end-to-end product compliance and cleanup strategies. You will manage compliance mechanisms, assess regulatory risks, and drive alignment across cross-functional stakeholders.

What you will do

• Oversee onboarded product compliance mechanisms in alignment with Coupang policies and domestic regulations.
• Define cleanup frameworks and standards for SDP content integrity, import/manufacturing legitimacy, and vendor qualification.
• Evaluate complex compliance risks using regulatory expertise.
• Deploy team headcount and resources using high-efficiency workflows and AI-assisted automation.
• Drive strategic alignment across Business Management, Fulfillment Centers, Legal, and Product Policy.
• Institutionalize proactive risk-mitigation controls and clear compliance bottlenecks.

Required qualifications

• 7+ years of hands-on experience in Food Regulatory Affairs.
• Deep knowledge of food ingredient restrictions, permitted usages, and advertising claim regulations.
• Solid understanding of regulatory frameworks for Medicine, Medical Devices, and Cosmetics.
• Professionally fluent in both written and spoken English and Mandarin.
• Comfortable communicating and aligning across cross-functional teams and senior leadership.
• Skilled at translating complex regulatory issues into structured insights.
• Excellent follow-up skills to ensure project progress.
• Highly organized in tracking project statuses and managing documentation.
• Ability to manage multiple concurrent projects with high attention to detail.
• Strong analytical skills to synthesize complex information into execution plans.
• Ability to identify contradictions within regulations or internal policies.
• Ability to perform in fast-paced, high-volume environments while balancing competing priorities.

Nice to have

• Proven track record in negotiating with regulatory authorities to successfully mitigate non-compliance concerns
• Experience in conducting regulatory category determinations for borderline products
• Proficiency in using Excel VBA to analyze data
• Proficient in leveraging Gemini for large-scale data processing and workflow automation

Before you apply

• Complete the attached Internal Transfer Request Form and submit.
• Apply with your Coupang e-mail address.
• Recruitment process includes Application Review, Phone Interview, and Onsite or Virtual Onsite Interview.
• Coupang may rescind an offer if a candidate is found to have submitted false information.

About the company

Coupang is reimagining the shopping experience with the goal of wowing each customer. Its services in Taiwan include Rocket Delivery and Rocket Oversea.