Sr. Director, Back-End Engineering

The role

This leader will build and lead testing as a platform capability. The role involves owning test automation, test environments, data, integration testing, resilience validation, quality signals, and AI-assisted testing.

What you will do

• Set a vision for testing as a company-wide platform capability and translate it into an executable roadmap.
• Define and execute the TestOps strategy across Tech Infrastructure and partner engineering organizations.
• Build a federated testing platform supporting infrastructure, platform, API, UI, integration, resilience, and release validation.
• Create repeatable test capabilities for Unified Staging and production-like environments.
• Partner with Developer Platform, SRE, Observability, Security, and domain teams to embed quality gates.
• Own testing metrics including coverage, pass rate, escaped defects, flaky tests, and execution time.
• Build self-service test planning, execution, orchestration, reporting, and evidence-management capabilities.
• Automate UI, API, service integration, infrastructure integration, and end-to-end test execution.
• Build AI-assisted capabilities for test-plan, test-case, and test-data generation, execution, and failure analysis.
• Lead managers, technical leads, and senior engineers across test platform, automation, and quality engineering.

Required qualifications

• Leadership experience in a best-in-class test infrastructure, developer productivity, continuous delivery, or reliability engineering organization at hyperscaler, global consumer platform, or similarl
• Experience with Kubernetes, cloud-native testing, service mesh, fault injection, or chaos engineering.
• Experience building AI-assisted test generation or failure-analysis systems.
• Experience with load testing, DR validation, release certification, or production-readiness programs.
• 12+ years of experience in software engineering, test infrastructure, developer productivity, quality engineering, or platform engineering.
• 5+ years leading engineering teams and managers in a large-scale technology environment.
• Recognized as a strong technology and organizational leader.
• Demonstrated experience personally leading the architecture, build-out, launch, and scaled adoption of a TestOps, test infrastructure, continuous-quality, or release-validation platform.
• Experience building test automation or testing platforms for distributed systems and continuous delivery.
• Deep understanding of CI/CD, test environments, test data, integration testing, reliability testing, and quality metrics.
• Experience driving cross-organizational adoption of common platforms and standards.
• Strong technical judgment, customer focus, and ability to translate strategy into measurable delivery.

About the company

Coupang operates a large distributed technology ecosystem where changes must be validated quickly, safely, and repeatedly across infrastructure and application boundaries.