[L4] Backfill_Catalog Operation Management Specialist (Catalog Inspection 2)

The role

This person will manage and improve catalog data quality and inspection processes. They will analyze error causes, optimize SOPs, and collaborate with global stakeholders to enhance catalog reliability.

What you will do

• Operate catalog data inspection processes and advance quality management systems
• Analyze root causes of errors and operational defects to establish prevention measures
• Improve and optimize SOPs
• Propose and improve internal operational tool functions to maximize inspection and labeling efficiency
• Communicate with global stakeholders including operations, product managers, engineers, and data scientists

Required qualifications

• 2 or more years of experience in data quality, catalog management, or operation process management and improvement
• Experience tracking quality degradation causes based on data analysis and applying insights to solve them
• Experience defining problems and finding solutions proactively in fast-paced environments such as startups or e-commerce
• Clear communication skills and excellent stakeholder management skills

Nice to have

• Experience leading quality inspection and process improvement in e-commerce or large-scale operation environments
• Experience in AI training data guideline establishment, LLM, or data QA related projects
• Experience in Root Cause Analysis (RCA) documentation and data-driven project management (PM)

Before you apply

• This posting is exclusively for internal employees
• Must complete the attached Internal Transfer Request Form and submit via Coupang email address
• Employment may be restricted if legal qualifications for recruitment and work performance are not met

About the company

Coupang exists to realize customer wonder. It is a global large-scale listed company based on startup culture, leading innovation in the e-commerce industry.