Director, Account Management [L7-1] (Coupang Eats Food S&B)

The role

The Director, Account Management leads the Sales and Account Management organization to achieve business goals. This person will drive business growth through sales planning, strategy execution, and business development for food delivery services.

What you will do

• Discover major domestic food brands and franchise partners to create new business opportunities
• Build strategic partnerships and manage long-term relationships
• Establish and execute sales strategies to achieve business goals
• Lead Sales and Account Management organizations and manage performance
• Derive business insights through market, competitor, and industry trend analysis
• Establish partner growth strategies based on data-driven performance analysis
• Drive revenue and business growth through collaboration with major partners

Required qualifications

• Bachelor's degree or higher
• 12+ years of experience in sales, business development, account management, or related fields
• Experience in B2B sales or partnership building and management
• Experience producing excellent results in a KPI-based performance-oriented organization
• Experience leading end-to-end sales strategy from planning to execution
• Organizational leadership and team management experience
• Experience creating business results based on problem definition, analysis, and execution capabilities
• Smooth communication and stakeholder management capabilities

Nice to have

• Experience in food service franchises, F&B brands, or related industries
• Experience in food delivery platforms or O2O platform businesses
• Possession of a network with major domestic food brands and franchise headquarters
• Experience in Enterprise Sales, Strategic Partnerships, or Key Account Management
• Experience in fast-growing startup or platform company environments
• Experience in data-driven decision making and business performance improvement

Before you apply

• This posting is exclusively for internal employees
• Must complete the attached Internal Transfer Request Form
• Must submit via Coupang email address

About the company

Coupang Eats is expanding its service area from food delivery to grocery shopping and shopping to make customers' daily lives more convenient. The company provides greater roles and responsibilities to members who create opportunities and results.