[Coupang Pay] Staff Product Design (L6-L6-2)

The role

A Staff Product Designer leads major product experiences from strategy to execution. The role involves collaborating with stakeholders to set strategic directions and improving design systems across the platform.

What you will do

• Lead product goals and design direction for customer experience
• Collaborate with business leaders, PMs, developers, operations, and marketing to set strategic direction
• Participate in product roadmap and priority discussions
• Lead design system improvement and standard establishment across the platform
• Ensure final quality through product ownership and priority management
• Define problems based on data and establish UX strategies
• Optimize products through metric-based iterative improvement and A/B testing
• Explore and design for new devices and future usage environments

Required qualifications

• 8+ years of product design experience
• Bachelor's degree in Graphic Design, Interaction Design, Industrial Design, HCI, Computer Science, Psychology, or related fields
• Ability to submit a portfolio including successfully launched products/designs
• Proficiency in Figma and Adobe Creative Suite
• Ability to lead end-to-end design processes from insight extraction and user journey creation to wireframes and UI design
• Ability to collaborate directly with engineers to ensure design implementation and quality control
• Experience collaborating with Product Owners to establish product strategy and roadmap priorities
• Ability to complete necessary tasks with proactive execution and high responsibility

Nice to have

• Experience designing large-scale services in fast-growing organizations
• Experience in UX research planning and decision-making based on user interviews/tests
• Experience in data-driven iterative improvement and performance measurement
• Deep understanding of e-commerce or video streaming industries
• Experience exercising strong influence in collaboration to achieve design goals

Before you apply

• This posting is exclusively for internal employees
• Must complete the attached Internal Transfer Request Form
• Must submit via Coupang email address

About the company

Coupang Pay provides innovative payment and financial service solutions to customers and sellers using the latest technology. They focus on developing financial solutions like one-touch payment services to meet the needs of customers in Korea and Taiwan.