Sr. Account Management Specialist[L5] (NC B2B Sales 01)

The role

This role leads the end-to-end process of sourcing and onboarding new business partners for Coupang Eats new categories like grocery, beauty, and fashion. The specialist manages existing partner relationships and sales strategies to drive GMV growth and expand customer experience.

What you will do

• Lead the entire process of sourcing and onboarding strategic partners for new categories
• Build and maintain close partnerships with existing partners
• Plan promotions and execute strategic business plans for GMV growth
• Establish sales strategies and build pipelines for medium and large partners
• Manage the growth cycle from initial setup to operational stabilization and scale-up
• Track data and manage core KPIs
• Collaborate with internal departments including marketing, operations, and product teams

Required qualifications

• 5+ years of experience in B2B sales, Account Management, MD, or business development
• Experience performing project end-to-end tasks independently
• Ability to create opportunities through proactive execution and manage detailed processes without errors
• Ability to derive business growth strategies by analyzing sales data and operational metrics
• Excellent communication skills to drive partner execution via phone, non-face-to-face channels, and in-person meetings

Nice to have

• Sales/MD/AM career experience in large retailers (large marts, department stores) or lifestyle industries (beauty, fashion)
• Experience in 0 to 1 setup for e-commerce, quick commerce platforms, or new business launches
• Ability to derive insights using data analysis tools such as Excel and SQL
• Ability to lead impactful business pitching using AI and office productivity tools
• Experience defining complex business problems and persuading various stakeholders for successful results
• Business level English communication skills (verbal and written)

Before you apply

• This posting is exclusively for internal employees
• Must complete the attached Internal Transfer Request Form
• Must submit via Coupang email address

About the company

Coupang is an e-commerce company aiming to realize customer wonder through innovation in shopping, meals, and daily life. It is a global large-scale listed company based on startup culture.