Senior Manager HRM [L6-I] (People Support Center)

The role

The Time & Absence Manager provides strategic leadership and governance for the company's Time & Absence (T&A) functions. This role manages leave and attendance processes, leads digital transformation, and supports business decisions through workforce data analysis.

What you will do

• Lead and manage the Time & Absence team to provide compliant services.
• Establish team goals, operating KPIs, and SLAs.
• Provide coaching, guidance, and development opportunities to team members.
• Oversee the entire time management process including entry, approval, and audits.
• Manage employee schedules, attendance records, overtime, and leave balances.
• Ensure timely completion of time entry and approval for payroll processing.
• Manage leave administration for annual, sick, maternity, parental, and unpaid leave.
• Support payroll by verifying time and leave data and assisting with reconciliation.
• Define and monitor key operational metrics such as overtime and leave usage.
• Lead the Time & Absence technology roadmap including Workday and HR platforms.

Required qualifications

• Bachelor's degree or higher
• 10+ years of HR related experience
• 3+ years of organizational management (Manager) experience
• Ability to communicate fluently in Korean and English
• Collaborative talent with a company-wide perspective
• Ability to solve HR process problems by diving into details
• Ability to lead multiple HR projects through clear prioritization

Nice to have

• Workday (HR Information System) operation experience
• HR work experience in a multinational company

Before you apply

• This is an internal job posting for current employees only.
• Must apply using a Coupang email address.
• Must complete and submit the attached Internal Transfer Request Form.
• Employment may be restricted if legal qualifications required for the role are not met.

About the company

coupanginternal