[Coupang] Sr. Manager, Program Management (Rocket Growth SSR) [L6-I]

The role

The candidate will structure and develop programs to align with strategic business objectives. They will manage program execution, coordinate cross-functional teams, and analyze seller profiles and performance metrics.

What you will do

• Structure and develop programs, including content creation, to ensure alignment with strategic business objectives.
• Manage execution and coordinate cross-functional teams to ensure smooth and effective program delivery.
• Analyze seller profiles, onboarding status, and key performance metrics to inform program design and drive continuous improvement.
• Build scalable, high-impact programs using strategic planning, operational excellence, and data-driven insights.
• Strengthen cross-functional alignment and accelerate business outcomes.

Required qualifications

• 10+ years of overall professional experience
• 5+ years of project or program management experience
• Proven track record of successfully leading complex projects and programs
• Ability to deeply analyze problems, develop solutions, and drive execution aligned with organizational objectives
• Experience leading and influencing multiple teams throughout the full project lifecycle
• Ability to conduct root cause analysis, generate actionable insights, and communicate findings to senior stakeholders
• Excellent communication and stakeholder management skills
• Strong prioritization and time management skills

Nice to have

• Experience in supply chain or fulfillment-related functions within an e-commerce environment
• Relevant certifications such as PMP, PgMP, Agile, Six Sigma, or Lean
• Experience leading, coaching, and motivating teams
• Proficiency with data analysis tools such as Excel, SQL, and Tableau
• Business-level English communication skills

Before you apply

• This posting is exclusively for internal employees
• Complete the attached Internal Transfer Request Form and submit via Coupang email address
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met

About the company

Rocket Growth is a program that enables sellers to leverage Coupang’s Rocket Delivery and fulfillment network. It is one of the fastest-growing organizations within Coupang.