Director of Engineering, Fulfillment Optimization (Global Operations Technology)

The role

You will lead the Fulfillment Optimization organization globally. You will own the technical vision, execution roadmap, and people leadership for the FO platform across Seoul and India.

What you will do

• Lead and drive architecture design of FO systems for scale, future extensibility, and reliability
• Envision and drive alignment with stakeholders on the technology roadmap
• Navigate and alleviate technical obstacles at the organizational level
• Decompose complex problems into simple, straightforward solutions
• Own the architecture, development, testing, deployment, and delivery of large-scale global software applications
• Drive reliability and operational excellence for mission-critical Tier-1 services
• Ensure high quality design reviews for distributed systems
• Build, mentor, and retain a high-performing engineering team across Seoul and India
• Participate in strategic planning with team, leadership, and customers

Required qualifications

• 10+ years of experience working directly within engineering teams in a fast-moving environment
• 10+ years of experience in developing and operating backend services and web applications
• 7+ years of experience architecting and designing new and current systems
• 5+ years of experience leading and managing engineering teams, including manager-of-managers experience
• Experience building complex, high-performance, and highly available distributed software systems
• Strong technical depth in JVM backend systems (Java, Kotlin)
• Extensive experience in managing mission critical Tier-1 services
• Experience with event-driven architectures using Kafka at scale
• Experience in system design including API design, domain modeling, and caching strategies
• Experience in collaborating with cross-functional teams to define mission, vision, and roadmaps
• Experience partnering with product, data science, and program management teams
• Proven track record of managing distributed/remote engineering teams across time zones and geographies

Nice to have

• Experience in ecommerce fulfillment, supply chain, logistics, order management, inventory management, warehouse management, or planning/optimization systems
• Experience with optimization systems such as solvers, decision engines, or constraint programming
• Platform modernization experience
• Solid engineering skills as a technical leader to coach and lead high performing software engineers
• Excellent communication and analytical skills
• Knowledge of Agile software engineering practices and patterns
• Demonstrated leadership in cross-functional, highly collaborative environment
• Track record of developing engineers through various career stages
• Demonstrated focus on continuous improvement through data analysis and metrics
• Ability to independently operate and lead through ambiguity

Before you apply

• This posting is exclusively for internal employees
• Complete the attached Internal Transfer Request Form
• Submit via your Coupang email address

About the company

Coupang is an ecommerce company that aims to make shopping, eating, and living easier. It is one of the fastest-growing ecommerce companies in South Korea.