Director, Supply Chain Management [L7-I] (Global SCM)

The role

The Director, Global SCM will lead strategic supply chain initiatives for the Rocket Jikgu cross-border eCommerce business. This role involves shaping the architecture, cost structure, and trade strategy for an international supply chain network across multiple markets.

What you will do

• Architect and own long-term global network strategy, capacity modeling, and topology.
• Drive cross-border infrastructure expansion roadmaps.
• Improve Promised Delivery Date and delivery consistency.
• Establish network governance models and throughput forecasting.
• Manage executive-level global vendor relationships with carriers, freight forwarders, and partners.
• Lead strategic procurement, contract negotiations, and rate structures.
• Initiate programs to increase speed and lower cost.
• Lead large-scale, cross-functional supply chain transformations.
• Own the global logistics P&L cost architecture and VCPU reduction.
• Set strategic vision and regulatory governance for cross-border trade into Korea and Taiwan.

Required qualifications

• 15+ years of progressive experience in Supply Chain Management, Global Logistics, or International Network Planning.
• Proven executive/director-level leadership.
• Expertise in global supply chain network design, capacity modeling, and international freight/fulfillment topology.
• Experience in supply chain financial management, VCPU reduction initiatives, and vendor billing audit controls.
• Expert knowledge of cross-border trade compliance, customs regulations, and import/export operations specifically covering Korea and Taiwan.
• Track record of managing high-volume 3PL/carrier networks, contract negotiations, and multi-million-dollar logistics P&Ls.
• Exceptional executive communication and stakeholder management capabilities.
• Bilingual fluency in Korean and English.

Nice to have

• Experience in fast-paced cross-border eCommerce, retail marketplace, consulting, or tech-driven global logistics organizations.
• Strong understanding of Korea's logistics and supply chain ecosystem.
• Experience managing 3PLs, freight forwarders, carriers, customs operations, and fulfillment networks.
• Proven success leading supply chain transformation and network optimization initiatives.
• Experience building executive-level partnerships with strategic logistics vendors.
• Strong project governance and operational excellence background.
• Experience in a high-growth and fast-paced environment.

Before you apply

• This posting is exclusively for internal employees.
• Complete the attached Internal Transfer Request Form.
• Submit via your Coupang email address.

About the company

Coupang is a commerce company that aims to make shopping, eating, and living easier. It operates with a startup culture and the resources of a large global public company.