Associate III, Catalog Operation[L3] (Search Operations Initiative)

The role

This role integrates and manages business items across the Search Operations organization into a unified document system. The person will manage data operations including HR operations, target distribution, dashboard management, and WBR operations to improve Search Relevance ML model performance.

What you will do

• Manage target datasets for search relevance evaluation and establish data quality verification and operation policies.
• Monitor key operational metrics such as productivity, quality, and throughput to improve efficiency.
• Collaborate with stakeholders in Search & Discovery and Ads Relevance to coordinate priorities and manage new projects.
• Support data construction for AI utilization and design work environments.
• Improve operational processes and SOPs to advance the data operation system.

Required qualifications

• Ability to understand organizational direction and business purposes.
• Ability to present and coordinate opinions considering various perspectives.
• Understanding of Search Labeling work and processes.
• Ability to quickly learn and apply new tasks and policies.
• Ability to collaborate smoothly with various related departments.
• Ability to identify and improve SOP and work processes considering resources and operational environments.
• Ability to proactively perform assigned tasks and propose solutions for potential issues.

Nice to have

• Quick adaptation to change and proactive attitude in providing opinions and accepting feedback.
• Proficiency in data visualization and experience in documentation.
• High understanding of data and experience using data-related programs such as Excel, Macro, SQL, or Tableau.

About the company

Coupang exists to realize customer wonder. It is a rapidly growing retail company and a global large-scale listed company based on startup culture.