Global Selling Operations Specialist (계약직) [L4] (Global Marketplace ROW)

The role

This person will process timely and accurate payments to global sellers and manage account creation and information updates during seller onboarding. They will also review and improve global selling payment policies and operational processes.

What you will do

• Process timely and accurate payments to global sellers and execute monthly payment processes
• Create and maintain monthly global seller lists and essential information using various databases
• Generate payment requests and invoices for the Accounting team
• Follow up with global selling account managers and the Accounting team for missing information
• Follow up with the Treasury team and global selling account managers regarding rejected or held bank payments
• Support account creation and onboarding processes for approved global sellers in backend systems
• Reflect approved bank account details and other sensitive seller information changes in backend systems
• Review and improve global selling business operation processes and policies with the Program Management team

Required qualifications

• Ability to work in English (writing/reading)
• Associate degree or higher
• 5+ years of experience in payment or e-commerce operations
• Excellent data sense and proficiency in Excel
• Attention to detail, teamwork, and collaboration skills

Nice to have

• Seller operations experience in e-commerce or fintech industries
• Payment operations experience in the banking/finance industry
• Proficiency in Chinese or English

Before you apply

• Exclusively for internal employees
• Must complete the attached Internal Transfer Request Form
• Must submit via Coupang email address

About the company

Coupang exists to realize customer wonder. It is a fast-growing e-commerce company and a global large-scale listed company based on startup culture.