Quality Control Specialist [L4] (Physical Inspection)

The role

This person will manage risk factors for intellectual property infringement products at Coupang. They will monitor products and sellers, respond to reports, and establish policies to prevent recurring issues.

What you will do

• Monitor intellectual property infringing products and sellers detected by various organizations
• Review customer and internal reports received due to IP violation issues
• Review and take action on IP infringing products received from rights holders and external agencies
• Establish policies for sellers repeatedly registering IP infringing products to prevent recurrence

Required qualifications

• 3 or more years of experience in a related field
• Experience in e-commerce, online platforms, or similar online industries
• Communication style that actively expresses opinions and communicates actively with the team
• Ability to analyze and report work performance based on data

Nice to have

• Experience operating a small team (around 10 people) or personnel management experience
• Experience in related work such as counterfeit monitoring or intellectual property infringement response
• English communication skills

Before you apply

• This posting is exclusively for internal employees
• Must complete the attached Internal Transfer Request Form
• Must submit via Coupang email address

About the company

Coupang exists to realize customer wonder. It is one of the fastest-growing e-commerce companies and a global large-cap listed company based on startup culture.