Senior Business Analyst [L5] (Retail FP&A)

Seoul, South Korea. Posted 20 days ago

The role

The Business Analyst diagnoses Retail business performance and supports decision-making for management and business units. This role involves analyzing large-scale transaction and customer data to identify growth drivers and improvement opportunities.

What you will do

Analyze hundreds of millions of transaction, order, and customer data using SQL to derive business and financial performance drivers
Design KPI Frameworks and establish performance measurement and monitoring systems
Collaborate with Business and Product organizations to define core business problems and perform Root Cause Analysis
Identify improvement opportunities and derive action items based on large-scale data analysis
Build dashboards using BI Tools like Power BI and advance the Self-Service Analytics environment
Support management decision-making through business performance and financial metric analysis
Provide data-driven insights to management and business units

Required qualifications

5+ years of Business Analytics, Data Analytics, or Business Intelligence experience
Advanced SQL skills including complex Joins, CTE, and Window Functions
Experience defining and improving business problems using SQL
Experience solving business problems using large-scale data
Ability to structure complex data and derive clear insights
Experience leading projects while collaborating with various stakeholders
Experience in KPI design, performance measurement, and business analysis
Proficiency in MS Office

Nice to have

E-commerce or Retail industry experience
Experience creating service or business improvement results through SQL-based data analysis
Experience establishing business cases and supporting decision-making using large-scale data
Experience building dashboards using BI Tools such as Power BI or Tableau
High understanding of Profit & Loss Structure and Business Drivers

About the company

Coupang exists to realize customer wonder. It is a fast-growing e-commerce company and a global large-scale listed company based on startup culture.