VP, Sales Strategy and Operations

The role

The Head of Sales Strategy and Operations will own pricing, packaging, deal desk, territory design, and commercial analytics. This person will report to the Chief Commercial Officer and act as a connection point between Sales and Product, Product Marketing, and Finance.

What you will do

• Own pricing, packaging, and deal structuring
• Build and run the deal desk
• Design segmentation, territory, and account prioritization
• Manage capacity math and hiring plans
• Set operating rhythm including pipeline reviews, forecasting, and business reviews
• Define and report on pipeline health, conversion, cycle length, and win/loss
• Own CRM strategy, sales workflows, data standards, and tooling
• Partner with Finance on the forecast
• Build onboarding, playbooks, methodology, and competitive resources
• Provide market intelligence to Product and Product Marketing

Required qualifications

• 10+ years in sales strategy, revenue operations, commercial strategy, or management consulting
• 3+ years leading the function at a high-growth B2B software company
• Hands-on depth in pricing and packaging, deal structuring, territory design, and commercial analytics
• Exceptional analytical ability
• Track record of building adopted processes
• Strong command of enterprise sales dynamics
• Credibility with executives
• Ability to move between framework and spreadsheet
• Excellent written and verbal communication
• Comfortable with autonomy and ambiguity at an early-stage company

Nice to have

• Experience in life sciences, healthcare, or health tech
• Built a deal desk from scratch
• Worked closely with Product and Product Marketing on positioning, launches, and competitive intelligence
• Depth in Salesforce and the modern commercial stack - CPQ, forecasting, and enablement tooling

Benefits

• 100% paid employee health benefit options (including medical, dental, and vision)
• 401(k) with employer funded match
• Unlimited Vacation
• Commuter Benefits
• Paid parental leave
• Catered lunch on Fridays
• Wellness stipend

About the company

Courier Health is building the future of patient engagement for life sciences companies. They are a NYC-based team that believes in culture, craft, and customer obsession.