Engineering Manager

The role

You will lead a team of 4-7 engineers responsible for product areas such as AI intake agents, core data, integrations, patient services, field access, or workflows. You will manage team delivery, hiring, and technical reliability while partnering with Product Managers.

What you will do

• Run team operating rhythm including sprint planning, estimation, demos, and retros
• Hire for the team from sourcing to close
• Give direct, specific feedback and run reviews against the engineering career ladder
• Promote employees and address performance gaps
• Own team reliability including testing, observability, on-call, and incident response
• Partner with Product Managers to share the roadmap and make trade-offs
• Lead the team's adoption of AI coding tools

Required qualifications

• 2+ years as an engineering manager in current or most recent role leading 4-7 direct reports
• 10+ years in software engineering overall
• Experience hiring, delivering hard feedback, managing underperformers, and promoting people
• Experience establishing team rituals like planning, estimation, retros, and on-call
• Experience shipping end to end with a Product partner
• Experience leading teams on production cloud systems
• Proficiency with TypeScript/Node, React, GraphQL, AWS (largely Serverless), and PostgreSQL
• Based in New York

Nice to have

• Worked in healthcare or another regulated environment that handles PHI (HIPAA, SOC 2)
• Led a team through rapid growth at an early-stage company
• Shipped LLM-powered or agentic features to production, or led a team's move to agentic coding tools
• Worked on enterprise B2B products with heavy data integration (APIs, SFTP, HL7, FHIR, EDI)

Benefits

• 100% paid employee health benefit options (including medical, dental, and vision)
• 401(k) with employer funded match
• Unlimited Vacation
• Commuter Benefits
• Paid parental leave
• Catered lunch on Fridays
• Wellness stipend

About the company

Courier Health is a New York City-based technology company that develops patient experience solutions for the life sciences industry. The company aims to improve the experience for people living with chronic or rare diseases.