People Operations Lead

The role

The People Operations Lead will build the infrastructure, data, and programs to support a growing team. You will own total rewards, employee lifecycle, and people metrics to help the company scale.

What you will do

• Build a people function that runs on systems and documentation
• Decide what to bring in-house, automate with AI, or retire
• Define people metrics and build dashboards for leadership
• Own compensation, benefits, and equity
• Manage salary bands, benchmarking, and pay equity analysis
• Own the employee lifecycle from offer to exit
• Handle benefits, leave, payroll, and immigration questions
• Build how the company recognizes great work

Required qualifications

• 5+ years in People Operations or HR
• Experience at an early-stage tech company that scaled from Series A or B
• Hands-on experience with a PEO and moving HR administration in-house
• Proven ownership of total rewards, including band design, benchmarking, and pay equity analysis
• Experience building AI-powered workflows in an HR or People context
• Advanced spreadsheet skills
• Strong fluency in HRIS and reporting tools
• Generalist foundations across benefits, leave, payroll, and compliance
• Track record of building process where none existed
• High judgment and discretion
• Clear, crisp written communication

Nice to have

• Program management experience running cross-functional initiatives

Benefits

• 100% paid employee health benefit options (including medical, dental, and vision)
• 401(k) with employer funded match
• Unlimited Vacation
• Commuter Benefits
• Paid parental leave
• Catered lunch on Fridays
• Wellness stipend
• Great Place to Work Certified

About the company

Courier Health is building the future of patient engagement for life sciences companies. They are an NYC-based team focused on supporting people living with chronic and rare diseases.