Cyber Claims Specialist

The role

You will adjust cyber claims and provide customer service to clients, brokers, insureds, and claimants. Tasks include coverage analysis, investigation, incident response, and claim presentations.

What you will do

• Perform coverage analysis and letter writing
• Conduct investigation and incident response
• Perform evaluation, reserve adequacy, and timeliness
• Manage diary maintenance
• Manage defense and coverage counsel
• Handle reinsurance reporting and claim disposition
• Proactively manage claims and deliver customer service
• Provide regular communication with customers, brokers, and cross functional departments
• Perform written and oral claim presentations
• Market claim services and participate in customer presentations

Required qualifications

• Minimum of 2-5 years of claims handling experience
• 1 year Cyber experience required
• Must obtain and retain required adjuster licenses
• Strong skills in coverage, claim evaluation and negotiation
• Exceptional organizational and presentation skills
• Experience working in a collaborative team environment and across work groups

Nice to have

• Professional Liability Experience

Benefits

• Flexible PTO policy
• 13 paid holidays in the US
• Company subsidized medical, dental, and vision insurance (90% for employee and eligible dependents)
• Flexible Spending Accounts or Health Savings Accounts
• Stock options
• 401(k) program with employer matching
• Company paid basic Life, AD&D, STD & LTD and Voluntary benefits
• 16 weeks paid Parental Leave

Before you apply

• Candidates must be located in specific US states
• Cowbell Cyber does not permit the use of AI tools during any stage of our interview process
• By submitting your application, you agree to complete all assessments and interviews without the use of generative AI assistance

About the company

Cowbell is a cyber insurance company that uses technology and data to provide SMEs with cyber risk exposure warnings and insurance coverage. Founded in 2019, it is based in the San Francisco Bay Area and operates across the U.S., Canada, U.K., and India.