Cloudbedsthirdpartyboard

Data Services Reports & Insights Analyst

Latin America. Posted 2 months ago

The role

You will build, analyze, and optimize reports across the PMS reporting suite. You will help customers turn raw operational and financial data into actionable decisions and coach them on key metrics.

What you will do

  • Build and optimize reports across Cloudbeds' PMS reporting suite
  • Investigate and troubleshoot data inconsistencies
  • Coach hoteliers on core performance indicators like ADR, RevPAR, occupancy, and channel performance
  • Translate raw operational and financial data into actionable insights
  • Answer reporting-related questions via calls and emails
  • Partner with Product, Onboarding, Support, and Customer Success teams

Required qualifications

  • Direct experience working with Hotel Property Management Systems, channel managers and similar systems
  • Proven track record in onboarding, implementation, or Tier 2/3 technical support
  • Advanced spreadsheet proficiency in Excel and Google Sheets including VLOOKUPs, Pivot Tables, advanced formulas, and data cleaning
  • Strong understanding of basic data management principles, data mapping, parsing, and root-cause error analysis
  • Exceptional precision when handling sensitive historical, financial, and guest records
  • Highly tech-savvy with cloud-based workflows
  • Equipped with a reliable, high-speed internet connection for video coaching sessions

Nice to have

  • Professional proficiency (verbal and written) in Spanish or Portuguese
  • Prior experience working with business intelligence dashboards or advanced financial reporting structures

Benefits

  • Remote First, Remote Always
  • PTO in accordance with local labor requirements
  • Fully Paid Parental Leave
  • Home office stipend based on country of residency
  • Professional development courses in Cloudbeds University
  • Access to professional development, including manager training, upskilling, and knowledge transfer

Before you apply

  • Applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship
  • Cloudbeds is unable to provide sponsorship for work visas

About the company

Cloudbeds builds a platform that powers hotels across 150 countries. The company has a remote team of 650+ members across 40+ countries.

Data Services Reports & Insights Analyst at Cloudbedsthirdpartyboard | JobZoey