Deal Desk Manager, EMEA

Hybrid. Posted 9 months ago

The role

You will lead the structuring and execution of non-standard, high-value enterprise deals. You will act as a strategic partner to Sales leadership by using AI-driven data to maximize deal velocity and improve LTV.

What you will do

Lead the structuring and execution of non-standard, high-value enterprise deals.
Serve as a strategic partner to Sales leadership using AI-driven data.
Perform analysis on pricing and deal terms to recommend next best actions.
Manage the enterprise deal approval ecosystem by tuning automated agents and models.
Partner with Legal, Finance, and Product to build and automate deal desk processes.
Champion the integration of LLMs and generative AI tools to automate workflows.
Identify bottlenecks and implement AI-powered productivity solutions.

Required qualifications

6-8+ years of Deal Desk, FP&A, Revenue Operations, or similar experience.
Proven track record of supporting large-scale enterprise sales motions.
Solid understanding of SaaS metrics, pricing models, and financial concepts like ARR, Gross Margin, churn, and profitability.
Experience drafting and interpreting commercial contracts.
Ability to analyze and recommend the best course of action for complex pricing and licensing situations.
Proficiency in leveraging agentic workflows and prompt engineering.
Ability to understand and audit automated pricing models.
Demonstrated ability to navigate complex, cross-functional negotiations.
Ability to translate complex business policies into streamlined, automated logic.
Exceptional written and oral communication skills.

Nice to have

3+ years of deal desk experience
Experience with revenue recognition principles (e.g., ASC 606)
Experience selling software
Experience in software sales or sales operations
Deep knowledge of Cloud/SaaS infrastructure and the global cybersecurity competitive landscape

About the company

Cloudflare runs one of the world’s largest networks that powers millions of websites and other Internet properties. The company is on a mission to help build a better Internet.