Senior Customer Engineer, Enterprise - West

The role

You will act as a technical advisor and quota-carrying technologist for enterprise customers. You will lead technical discovery, build architectures, and drive product adoption across security, networking, and developer platforms.

What you will do

• Lead technical discovery and build bespoke architectures
• Deliver product demonstrations and Proof of Concepts
• Lead technical onboarding and implementation
• Partner with Account Executives on discovery, demos, and expansion strategy
• Monitor customer health scores and telemetry
• Carry a variable quota for new business and account growth
• Identify strategic cross-sell and up-sell opportunities
• Lead technical Quarterly Business Reviews for C-level executives
• Act as a trusted technical advisor throughout the customer lifecycle
• Leverage AI agents to automate routine tasks

Required qualifications

• Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer
• Broad technical expertise in web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture
• Proven track record in a quota-carrying or revenue-aligned environment
• Understanding of SaaS metrics, business value translation, and enterprise sales cycles
• Exceptional presentation and stakeholder management skills

Nice to have

• Cloudflare AI Stack Experience (Workers AI, AI Gateway, and Vectorize)
• Applied AI Knowledge (prompt engineering, LLM orchestration, or RAG architectures)
• Proficiency in Python, JavaScript, or similar languages

Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance
• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Before you apply

• Applicants progressing to the offer stage may be asked to attend an in-person interview
• Offer may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license

About the company

Cloudflare runs one of the world’s largest networks that protects and accelerates Internet applications. The company is on a mission to help build a better Internet.