Workday Analyst, People Operations

The role

This person will support Workday production needs for People teams. They will handle BAU tickets, routine Workday updates, EIBs, and HR reporting.

What you will do

• Triage and resolve BAU Workday tickets
• Escalate complex issues to HRIS with clear documentation
• Reassign tasks, rescind and cancel transactions, and correct routine transactional errors
• Create BP notifications and make small BP adjustments under HRIS governance
• Create, test, and run EIBs for approved HR operational needs
• Build and maintain HR reports
• Apply Workday security awareness when supporting reports, business processes, EIBs, and data changes
• Build audit reports that flag missing employee data, compensation anomalies, and potential access or data quality issues
• Partner with the HR Data Governance partner on data standards, field classification, audit findings, and appropriate data use
• Document process corrections and support training for international People Ops teams

Required qualifications

• 2–4 years of hands-on Workday experience in reporting, production support, business processes, security, and functional HCM support
• Working knowledge of Workday security concepts, including domain security, security groups, and how security affects report fields and data visibility
• Experience creating and updating Workday reports
• Strong troubleshooting skills
• Clear written communication
• Ability to explain Workday issues and process requirements to HR stakeholders in a practical, easy-to-understand way
• Interest in building deeper Workday expertise across HCM, payroll, time tracking, absence, compensation, and benefits

Nice to have

• EIB experience
• Business process configuration experience, including notifications and approvals
• Experience building audit and data-quality reports
• Experience partnering with data governance and compliance teams on standards, access reviews, and audit findings
• Experience supporting international HR teams

Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance
• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Before you apply

• Applicants who progress to the offer stage may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs
• Offer of employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license

About the company

Cloudflare runs one of the world’s largest networks that powers millions of websites and other Internet properties. The company is on a mission to help build a better Internet.