Senior Customer Engineer, Strategic Pursuits, APAC (Based in Singapore)

The role

The Strategic Pursuits Customer Engineer acts as a technical advisor and strategic partner for complex sales pursuits. You will design Cloudflare architectures, lead technical strategy, and coordinate cross-functional resources to drive customer outcomes.

What you will do

• Lead technical strategy for large, complex sales pursuits
• Apply knowledge of network security, application security, edge compute and cloud landscape
• Identify decision points, technical and political risks, and stakeholders in complex deals
• Build relationships with technical and executive leaders
• Design Cloudflare architectures and phased roadmaps
• Lead discovery and govern technical validation
• Mobilize Cloudflare experts across sales, product, support, services, and leadership
• Coordinate handovers to support deployment and track customer outcomes
• Connect technical strategy to retention, renewal, and expansion
• Represent customer needs internally to inform the engineering roadmap

Required qualifications

• Significant customer-facing technical experience supporting large, complex enterprise or strategic sales pursuits
• Strong experience in application and network security
• Ability to design and explain enterprise network and security architectures, trade-offs, and migration considerations
• Demonstrated success navigating complex, multi-stakeholder deals and sales cycles
• Ability to proactively shape pursuit strategy, identify risks and stakeholders, and coordinate cross-functional teams
• Ability to build lasting technical and executive relationships
• Deep architectural knowledge of the wider security, networking, and cloud landscape
• Strong executive discovery, active listening, whiteboard facilitation, and presentation skills
• Understanding of enterprise sales cycles, strategic account planning, business case development, SaaS value realization, renewals, and expansion
• Bachelor’s degree or equivalent practical industry experience
• Willingness and ability to travel for strategic customer engagements and industry events

Nice to have

• Prior hands-on experience with Cloudflare’s platform
• Advanced technical degree
• Industry architecture certifications (e.g., CISSP, or Cloud Architect)

Before you apply

• Applicants may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs
• Position may require access to information protected under U.S. export control laws
• Offer of employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license

About the company

Cloudflare runs one of the world’s largest networks that powers millions of websites and Internet properties. The company protects and accelerates Internet applications without adding hardware, installing software, or changing code.