Senior Customer Engineer, Strategic Pursuits, APAC (Based in India)

The role

The Strategic Pursuits Customer Engineer acts as a technical advisor and strategic partner for a portfolio of important accounts. You will design architectures, lead technical validation, and connect Cloudflare platform capabilities to enterprise business priorities.

What you will do

• Own technical relationships and account strategy for strategic customers
• Build relationships with technical and executive leaders
• Design Cloudflare architectures and phased roadmaps
• Lead discovery and technical validation including demonstrations and proof-of-concept
• Coordinate internal teams to support deployment and track customer outcomes
• Connect adoption to retention, renewal, and expansion
• Mobilize Cloudflare experts around customer priorities
• Use AI and internal tools to improve research, analysis, and documentation
• Develop and share technical resources and architecture patterns

Required qualifications

• Significant customer-facing technical experience supporting large, complex enterprise or strategic accounts
• Ability to build lasting technical and executive relationships, influence decisions, and coordinate cross-functional teams
• Skill in designing and explaining enterprise network, application, and security architectures
• Deep knowledge of Cloudflare’s product suite and the wider security, networking, and cloud landscape
• Strong discovery, listening, facilitation, and presentation skills
• Understanding of enterprise sales cycles, account planning, SaaS value realization, renewals, and expansion
• Bachelor’s degree
• Willingness and ability to travel extensively for strategic engagements and industry events

Nice to have

• MBA or advanced technical degree

Before you apply

• Applicants who progress to the offer stage may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs
• Position may require access to information protected under U.S. export control laws
• Offer of employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license

About the company

Cloudflare runs one of the world’s largest networks that powers millions of websites and Internet properties. The company protects and accelerates Internet applications without adding hardware, installing software, or changing code.