Deal Desk Manager

The role

The Deal Desk Manager will architect an AI-driven deal desk to transition sales processes from manual workflows to automated engines. This person will lead the structuring of non-standard enterprise deals and serve as a strategic partner to Sales leadership.

What you will do

• Lead the structuring and execution of non-standard, high-value enterprise deals.
• Serve as a strategic partner to Sales leadership using AI-driven data.
• Perform analysis on pricing and deal terms.
• Manage the enterprise deal approval ecosystem by tuning automated agents and models.
• Partner with cross-functional teams to build, streamline, and automate deal desk processes.
• Champion the integration of LLMs and generative AI tools to automate workflows.
• Identify bottlenecks and implement AI-powered productivity solutions.

Required qualifications

• 6-8+ years of Deal Desk, FP&A, Revenue Operations, or similar experience
• Proven track record of supporting large-scale enterprise sales motions
• Solid understanding of SaaS metrics, pricing models, and financial concepts like ARR, Gross Margin, churn, and profitability
• Experience drafting and interpreting commercial contracts
• Ability to analyze and recommend the best course of action for complex pricing and licensing situations
• Proficiency in leveraging agentic workflows and prompt engineering
• Ability to understand and audit automated pricing models
• Demonstrated ability to navigate complex, cross-functional negotiations
• Exceptional written and oral communication skills

Nice to have

• 3+ years of deal desk experience
• Experience with revenue recognition principles (e.g., ASC 606)
• Experience selling software
• Experience in software sales or sales operations
• Deep knowledge of Cloud/SaaS infrastructure and the global cybersecurity competitive landscape

Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance
• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Before you apply

• Applicants who progress to the offer stage may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.
• Offer of employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.

About the company

Cloudflare runs one of the world’s largest networks that powers millions of websites and other Internet properties. The company protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.