Operations Manager, Strategic Partnerships

The role

You will design and run the operational backbone for the Strategic Partnerships team. You will build mechanisms to scale external feedback into product roadmaps and create high-impact collateral for new solutions.

What you will do

• Establish project management frameworks, tracking systems, and operational rhythms.
• Utilize modern AI tools and automated workflows to centralize partner data and streamline pipeline management.
• Track partner milestones, pilot launches, and cross-functional commitments.
• Capture, structure, and synthesize qualitative and quantitative insights from partners.
• Build repeatable feedback loops with Product Management and Engineering.
• Partner with Sales and Go-To-Market teams to operationalize partner learnings.
• Create executive-ready product collateral such as message houses and presentation decks.
• Translate complex technical infrastructure into clear narratives for partners and leaders.
• Coordinate pilot rollouts and partnership launches.

Required qualifications

• Understand modern internet infrastructure, APIs, web crawling, and the AI/LLM ecosystem.
• Use AI tools in daily work to multiply output and automate tasks.
• Exceptional written and visual storytelling skills.

Nice to have

• 5+ years of experience in Business Operations, Strategic Partnerships, Product Marketing, Management Consulting, or Program Management within a high-growth tech environment.
• Demonstrated ability to comprehend complex technical products, platform infrastructure, or developer tools.
• Proven success in establishing cross-functional operating models and authoring external customer/partner collateral.
• Experience leveraging AI platforms and automation tools to scale personal and team workflows.

Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance
• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Before you apply

• Applicants who progress to the offer stage may be asked to attend an in-person interview.
• Position may require access to information protected under U.S. export control laws.
• Offer of employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.

About the company

Cloudflare runs one of the world’s largest networks that powers millions of websites and other Internet properties. The company protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.