Senior Customer Engineer, Central & Eastern Europe - Russian Speaking

The role

The Senior Customer Engineer acts as a technical advisor and architect for the customer journey. You will guide enterprise clients from pre-sales validation through onboarding, deployment, and lifecycle expansion.

What you will do

• Lead technical deep-dive discovery and map customer infrastructure to Cloudflare architectures.
• Define and execute technical evaluation plans for Proof of Concepts.
• Deliver technical presentations, architectural diagrams, and demonstrations.
• Provide oversight to technical onboarding and implementation.
• Design structured migration and onboarding blueprints.
• Carry a variable quota tied to new business acquisition and account growth.
• Lead technical Quarterly Business Reviews for C-level executives.
• Act as a trusted technical advisor throughout the customer lifecycle.
• Leverage AI agents and LLMs to automate routine tasks.
• Design and document technical resources and best practices.

Required qualifications

• 8 - 12 years of experience in a customer-facing technical role
• Ability to white-board, design, and articulate complex enterprise network and security architectures
• Excellent communication skills to translate technical concepts into business outcomes
• Proven track record in a quota-carrying or revenue-aligned environment
• Exceptional presentation and stakeholder management skills
• Depth in at least four of the following: Internet fundamentals, Security, Performance, AI Proficiency, Coding/Scripting, or Developer Platform Fluency
• Undergraduate or graduate degree in Computer Science, Engineering, or a related field

Nice to have

• Track record of creating and delivering technical enablement
• Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls
• Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2
• Background in hyperscalers, digital natives, distributed systems environments, or startups

Before you apply

• Applicants progressing to the offer stage may be asked to attend an in-person interview.
• Offer may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.

About the company

Cloudflare runs one of the world’s largest networks that protects and accelerates Internet applications. The company is on a mission to help build a better Internet.