Principal, GTM Business Operations Manager

The role

This person will work directly with the Revenue Chief of Staff to drive executive priorities and run the business. They will manage GTM communications, lead the Field Advisory Board program, and drive cross-functional initiatives.

What you will do

• Partner with the Revenue Chief of Staff to drive priorities across the Office of the President of Revenue.
• Represent the office in cross-functional meetings and drive decisions.
• Prepare executive-ready updates, briefing materials, presentations, and communications.
• Track decisions, commitments, and dependencies.
• Own the execution and quality of GTM-wide communications.
• Drive planning and execution of GTM leadership engagement programs.
• Own and improve the global Field Advisory Board (FAB) program.
• Manage Americas and International boards including meetings and executive participation.
• Drive initiatives that span Sales, Revenue Operations, Marketing, Product, and Enablement.
• Identify opportunities to simplify processes and improve GTM operations using AI and automation.

Required qualifications

• 7+ years of experience in business operations, GTM strategy and operations, executive operations, Chief of Staff support, or similar roles in a fast-paced technology environment.
• Demonstrated experience working with senior executives and navigating complex, cross-functional organizations.
• Proven ability to independently own programs or initiatives from planning through execution.
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Excellent judgment and the confidence to make recommendations.
• A proactive mindset.
• Strong execution skills.
• Comfort with ambiguity, changing priorities, and tight timelines.
• Experience using AI and automation to improve productivity and operational workflows.
• A low-ego, collaborative approach.

Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance
• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Before you apply

• Applicants who progress to the offer stage may be asked to attend an in-person interview.
• Position may require access to information protected under U.S. export control laws.
• Offer may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.

About the company

Cloudflare runs one of the world’s largest networks that powers millions of websites and other Internet properties. The company is on a mission to help build a better Internet.